Because our focus is on you, your comments and suggestions are always welcomed. By listening and responding to you, we hope to make your banking experience the best it can be.

Please use the form below to share your opinions. We use a secure third party company, MaritzCX, to help us gather your feedback. Every comment will be personally reviewed and if you request, answered promptly during normal weekday business hours.

Questions that need immediate attention (i.e. online banking and debit cards) should be directed to:

          General Customer Support
          8:00 am until 7:00 pm CST, Monday through Friday
          8:30 am until 3:00 pm CST, Saturdays
          10:00 am until 1:00 pm CST, Sundays

We look forward to hearing from you. 
Contact Information
Enter your contact information:
Required fields are marked with an asterisk (*)
I prefer contact via:
Note: If you select e-mail, North Shore Bank will e-mail you through MaritzCX, the company used to track our customer comments.  You will receive e-mail from
Thank you for your feedback!